Privacy Policy – 77 Game Pakistan Online Gaming Platform

1 Introduction

77 Game ("we", "us", "the Platform") operates the online gaming and sports betting website at 77game.pw. This Privacy Policy sets out how we collect, use, disclose, and protect the personal information of players and visitors who use the 77 Game platform, including all Sports Betting, Cricket, PSL, Casino, Live Casino, Slots, Fish Games, and Promotions sections.

We take the privacy of Pakistani players seriously. This policy is written in plain language because we want you to actually understand how your data is handled — not wade through pages of legal text that says nothing useful. If something is not clear, contact us at [email protected] and we will explain it properly.

This Privacy Policy applies to all users of 77 Game, whether you are a registered account holder, a visitor browsing without an account, or someone who has submitted an enquiry to support. It covers all information collected through the 77 Game website on any device — desktop, tablet, or mobile.

2 Data We Collect

77 Game collects personal information in several ways — directly from you when you register or contact support, automatically when you use the platform, and through payment processors when you make PKR deposits or withdrawals.

We do not collect sensitive personal information beyond what is strictly necessary for identity verification, age verification, and payment processing. We do not collect information about your political opinions, religious beliefs, or health status.

3 How We Use Your Data

77 Game uses personal data only for legitimate purposes directly related to operating the platform and providing services to registered players. We do not use your data for purposes beyond what is described here without your consent.

• Account creation and management: To register your account, verify your identity and age, and maintain your 77 Game profile.
• Processing transactions: To handle PKR deposits via JazzCash, Easypaisa, Raast, and bank transfers, and to process withdrawal requests to your verified payment method.
• Providing gaming services: To deliver Sports Betting (Cricket, PSL, Football, Esports), Casino, Live Casino, Slots, and Fish Games functionality, including real-time odds, live scores, and game state management.
• Customer support: To respond to your enquiries, resolve account issues, and handle withdrawal or deposit queries efficiently.
• Security and fraud prevention: To detect and prevent fraudulent activity, duplicate accounts, bonus abuse, and unauthorised access to player accounts.
• Promotions and bonuses: To administer welcome bonuses, reload offers, PSL specials, and other promotions you have opted into, and to verify eligibility for those offers.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the 77 Game platform experience for Pakistani players.
• Legal compliance: To comply with applicable legal obligations, including responding to lawful requests from authorities where required.

We will never use your data to make automated decisions that have a significant legal or financial impact on you without a human review process being available.

4 Payment Data

All financial transactions at 77 Game — deposits and withdrawals — are processed in Pakistani Rupees (PKR). We work with trusted payment service providers to handle transactions through JazzCash, Easypaisa, Raast, bank transfers, and supported debit cards and mobile wallets.

77 Game does not store your full JazzCash or Easypaisa account credentials or full card numbers on our servers. Payment processing is handled by our payment partners, who maintain their own security standards for financial data. We retain only the minimum payment reference information necessary to process withdrawals and maintain transaction records.

All payment data transmitted between your device, our platform, and payment processors is encrypted in transit using SSL/TLS protocols. Transaction records are retained in accordance with our data retention policy described in Section 7 of this Privacy Policy.

The name on your payment account must match your 77 Game registered name. We may request documentation verifying the source of PKR funds for large or unusual transactions. This is a standard financial security practice and is applied equally to all players.

5 Cookies & Tracking

77 Game uses cookies and similar technologies to make the platform function correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit to 77 Game, and security tokens that protect your account from unauthorised access. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences — such as your preferred display language, recently viewed game categories, and notification settings — so you do not have to reconfigure them on each visit.
• Analytics cookies: Help us understand how players navigate 77 Game — which pages are visited most, how long sessions last, and where technical issues occur. This data is aggregated and does not identify you individually. We use this to improve the platform experience.
• Security cookies: Used to detect and prevent fraudulent behaviour, including unusual login patterns, rapid account switching, and bot activity.

You can manage cookies through your browser settings. Disabling essential cookies will affect your ability to use 77 Game normally, including logging in and placing bets. Disabling analytics cookies will not affect your ability to use the platform.

6 Data Sharing

77 Game does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your information only in the limited circumstances described below, and only to the minimum extent necessary.

• Payment processors: We share relevant transaction data with JazzCash, Easypaisa, Raast, and other payment providers solely to process your PKR deposits and withdrawals. These providers process your data under their own privacy policies and security standards.
• Game content providers: When you play a casino game, slot, or fish game supplied by a third-party provider, certain technical data (such as session identifiers and bet amounts) is shared with that provider to deliver the game. Game providers do not receive your name, CNIC, or contact details.
• Technology and hosting providers: We use trusted technology partners for server hosting, platform infrastructure, and security monitoring. These partners process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
• Fraud prevention and security services: We may share technical data (such as IP addresses and device fingerprints) with fraud detection services to identify and block suspicious activity across the platform.
• Legal and regulatory authorities: We may disclose personal data when required to do so by a lawful order, court request, or legal obligation. We will only disclose what is specifically required and will not volunteer additional information beyond the scope of any such request.

All third parties with whom we share data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

7 Data Retention

77 Game retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and maintain accurate records.

• Active account data: Retained for the full duration your 77 Game account remains open.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practice.
• Identity verification documents: Retained for a minimum of five years from the date of submission or from the date your account is closed, whichever is later.
• Support communications: Retained for up to two years following the resolution of the relevant query or complaint.
• Technical and usage data: Retained in aggregated or anonymised form for analytical purposes. Individual-level technical logs are typically retained for 12 months.

When your data is no longer required for any of the purposes listed above, we will securely delete or anonymise it so that it can no longer be associated with you.

8 Security Measures

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data transmitted between your device and 77 Game servers is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser when using the platform.
• Secure password storage: Account passwords are stored using one-way cryptographic hashing. 77 Game staff cannot view your password — only you know it.
• Access controls: Internal access to player data is restricted on a strict need-to-know basis. Only authorised team members can access personal data, and access is logged and monitored.
• Account security: We recommend using a strong, unique password for your 77 Game account and not sharing your login credentials with anyone. If you suspect unauthorised access to your account, contact support at [email protected] immediately.
• Fraud monitoring: Automated and manual monitoring systems review account activity for signs of fraud, unusual login patterns, or suspicious betting behaviour.

While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected players promptly and take immediate steps to contain the breach.

9 Your Rights

As a 77 Game player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your registered account username and a clear description of your request.

• Right to access: You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe following identity verification.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that we update it. For some details — such as name and date of birth — we may request supporting documentation before making changes.
• Right to deletion: You can request that we delete your personal data. Note that we may be unable to delete certain data that we are legally required to retain, such as transaction records. We will explain any such limitations clearly.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, while a correction request is being reviewed.
• Right to withdraw consent: Where we rely on your consent to process data (such as for optional marketing communications), you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object to marketing: You can opt out of any promotional communications from 77 Game at any time by contacting support or adjusting your account notification preferences.

We aim to respond to all data rights requests within 30 days. In complex cases, we may require up to 60 days and will inform you if an extension is needed.

10 Minors & Age Verification

77 Game is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. All registration applicants must confirm they are 18 or older, and we reserve the right to request age verification documents — including a valid CNIC — at any time.

If we become aware that personal data has been collected from a person under 18, we will take immediate steps to close the account, return any deposits made, and delete the associated personal data. If you believe a minor has registered at 77 Game, please contact us at [email protected] so we can investigate and act promptly.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to use parental control software to restrict access to gambling-related websites on shared or family devices.

11 Policy Changes

77 Game may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices, or changes in applicable requirements. When we make material updates, we will revise the "Last Updated" date at the top of this page.

We recommend checking this Privacy Policy periodically, especially before making a deposit or claiming a promotion. Continued use of the 77 Game platform after any update constitutes acceptance of the revised policy. If you have concerns about a specific change, contact us at [email protected] before continuing to use the platform.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please reach out to the 77 Game support team:

• Email: [email protected]
• Support hours: 7 days a week
• FAQ: Visit our FAQ page for quick answers about account management, deposits, and withdrawals.

When contacting us about a privacy matter, please include your registered username and a clear description of your request. Do not include your account password in any communication with 77 Game. We will never ask for it.